Ballinamore Area Community Council Clg. Privacy Policy

Ballinamore Area Community Council Clg. Manage the Better Together Níos Fearr Le Chéile Peace Impact Programme, The Den, Ballinamore Sports Complex, Poll an Easa Waterfall and several Enterprise Units. This privacy policy will explain how our organisation uses the personal data we collect from you.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Ballinamore Area Community Council Clg. collects the following data:

  • Personal identification information for bookings (Name, email address, phone number);
  • Personal identification information for reporting to funders and promoting our work (Name, email address, phone number, photograph);
  • Business details of those who rent our enterprise units (Name, email address, phone number);
  • Personal identification information of people who use our centres (name, contact details);
  • Personal identification information and details of information / support service referrals to those who use our information service at the Community Services Hub (name, contact details, details of area where support is required, details of agencies referred to).

How do we collect your data?

You directly provide Ballinamore Area Community Council Clg. with most of the data we collect. We collect and process data when you:

  • Book online, in person, or via the telephone to use one of our products or services. These are:
    • Rental of Den & Sports Complex;
    • Rental of an Enterprise Unit;
    • Attend one of our events, training sessions or other activities;
    • Provide information to our information officers at Community Services Hub events.
  • Voluntarily complete our annual Community Survey or provide feedback via comments on our website, in our suggestion box, or via email;
  • Use or view our website via your browser’s cookies;
  • CCTV in and around the Den and Sports Complex.

Our company also receives your data from the following sources:

  • Other local development organisations and groups who may refer people to us for our services.

How will we use your data?

Ballinamore Area Community Council Clg. collects your data so we can:

  • Process and manage your booking with us;
  • Communicate with winners of prize draws (for example with the Community Survey);
  • Provide feedback to funders on our use of grants.

When Ballinamore Area Community Council Clg. processes your booking, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Ballinamore Area Community Council Clg. securely stores your data:

  • Online on our secure bookings diary and in our email addresses;
  • In our bookings diary (name and phone number only).

Ballinamore Area Community Council Clg. will keep your name, phone number and email address for 5 years. Once this time period has expired, we will delete your data by:

  • Shredding booking diaries;
  • Securely deleting online booking records.

Marketing

Ballinamore Area Community Council Clg. only send marketing to those who:

  • Have signed up to our Better Together Níos Fearr Le Chéile project newsletter;
  • Follow our social media accounts;
  • Have set up an RSS feed from our website.

If you receive marketing though any of the above mentioned means, you may always opt out at a later date.

What are your data protection rights?

Ballinamore Area Community Council Clg. would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data from Ballinamore Area Community Council Clg. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Ballinamore Area Community Council Clg. correct any information you believe is inaccurate. You also have the right to request Ballinamore Area Community Council Clg. to complete information you believe is incomplete.

The right to erasure – You have the right to request that Ballinamore Area Community Council Clg. erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Ballinamore Area Community Council Clg. restrict the processing of your personal data, under certain conditions.

The right to object processing – You have the right to object to Ballinamore Area Community Council Clg.’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Ballinamore Area Community Council Clg. transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: ballinamoreareacc@gmail.com
Call us at: +353 (0)873835513
Or write to us: The Den, Swanlinbar Road, Ballinamore, N41R522

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit www.allaboutcookies.org

How do we use cookies?

Ballinamore Area Community Council Clg. uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Ballinamore Area Community Council Clg. uses these cookies so we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.
  • Session cookies – Ballinamore Area Community Council Clg. uses these cookies to store information about user page activities so users can easily pick up where they left off on the server’s pages. Session cookies tell the server what pages to show the user so the user doesn’t have to start navigating again from scratch.

How to manage cookies

You can set your browser not to accept cookies, for information about how to do this, visit www.allaboutcookies.com. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Ballinamore Area Community Council Clg. website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Ballinamore Area Community Council Clg. keeps it privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19th May 2025.

How to contact us

If you have any questions about Ballinamore Area Community Council’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: ballinamoreareacc@gmail.com
Call us at: +353 (0)873835513
Or write to us: The Den, Swanlinbar Road, Ballinamore, N41R522

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Ballinamore Area Community Council Clg. has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Email: info@oic.ie
Phone: +353 1639 5689
Address: 6 Earlsfort Terrace, Dublin 2, D02 W773